Tenancy Internet Policy
Tenancy Internet Policy
The Tenancy Internet Policy applies to all Tenants, Permitted Occupiers, Tenant Guests, and anyone else permitted to connect to the internet where we provide the internet service.
Tenancy Internet Policy We (“The Landlord” also referred to as “Our” / “Us”) have a contract with a broadband provider (“Our Provider”) to provide the Service(s) as part of this tenancy. The use of the Service(s) is subject to Our Tenancy Internet Policy. The Tenancy Internet Policy is designed to protect you and Us from illegal or any other activities that may compromise the Services and ensure that you are aware of your responsibilities.
You may not disrupt the Service(s). The Service(s) may not be used to interfere with computer networking or telecommunications services to any user, host or network, including, without limitation, denial of service attacks, flooding of a network, overloading a service, improper seizing and abuse of operator privileges and attempts to "crash" a host. The transmission or dissemination of any information or software that contains a virus or other harmful feature is also prohibited. You are solely responsible for the security of any device you choose to connect to the Service(s), including any data stored on that device.
Using the Service(s), particularly "Always On" products, to run open servers, such as SMTP relay, web proxy and NNTP, is prohibited. We define an open server as being one which can be connected to over the Service(s) by hosts not in a trusted list.
You shall ensure that you are only using the Service(s) for personal use and enjoyment and that the Service(s) is not being used for commercial purposes.
It is your responsibility to ensure that you have device(s) that have the minimum specification required to access the Service(s) at the property and that they are sufficiently protected from viruses when accessing the network.
It is your responsibility to ensure that all files and data are sufficiently backed-up.
Please be aware that the phone line in the property is not designed for outbound call use and You will be liable for all costs and expenses incurred by us for any such use.
There may be content on the Service(s) or otherwise available through the Service(s) which may be offensive to some individuals, may not be in compliance with all local laws, regulations, and other rules or accessing the content infringes on copyright. We can assume no responsibility for the content contained on the Service(s) or otherwise available through the Service(s). You must assume the risk of accessing content through the Service(s), and We shall not have any liability for any claims, losses, actions, damages, suits or proceedings arising out of or otherwise relating to access to such content. Content questions or complaints should be addressed to the content provider, and not to Us or the broadband provider.
You are solely responsible for any information that you publish on the Service(s). You must ensure that the recipient of the content is appropriate. We reserve the right to report to the broadband provider such information or materials, and they may, at their discretion, refuse to post or to remove any information or materials, in whole or in part, that it, in its sole discretion, deems to be offensive, indecent, or otherwise inappropriate regardless of whether such material or its dissemination is unlawful.
You are responsible for ensuring that a TV Licence is in place if you stream live TV via the Service.
You are responsible for ensuring that the equipment provided to access the Service(s) is maintained in good condition. If We identify any damage to the equipment on inspection during or at the end of the tenancy, You will be liable for reasonable costs and expenses incurred by us in replacing or repairing the equipment.
You must comply with the current bandwidth, data storage and other limitations on the Services. Users must ensure that their activities do not improperly restrict, inhibit, or degrade any other user's use of the Services, nor represent (in the sole judgment of the provider) an unusually large burden on the network itself. In addition, users must ensure that their activity does not improperly restrict, inhibit, disrupt, degrade or impede provider ability to deliver the Services and monitor the Services, backbone, network nodes, and/or other network services.
We and the broadband provider reserve the right to monitor and log bandwidth, usage, and content from the Service(s). The purpose of the monitoring is to identify violations of this Policy; and/or to protect the network and other users. Information from this monitoring and logging may be shared with law enforcement, debt collection agencies and content providers as required.
Where you allow a guest or person that is not a tenant of the property to access the Service(s) by providing them with the Wi-Fi password for example, you are responsible for their compliance with the Tenancy Internet Policy when using the Service(s).
If the Service is not available due to a technical fault or outage for reasons outside of Our control, you have no right to withhold rent payments or any grounds for a compensation claim.
We and/or the broadband provider hereby reserve the right to terminate, restrict or modify the Service(s) with immediate effect by giving you written notice in the event of a breach of this policy.